ANSWERS TO NEIGHBORS' QUESTIONS
I am a new resident to Senator's Ridge and I need to know who to contact for gate access and amenities access. Is there anything else new residents should do?
New residents should contact our property management company. Upon presentation of closing documents and confirmation of payment of homeowner association fees, the property manager will provide you with a gate pass, amenities pass, and a key to the tennis courts and swimming pool facility.
Answered by: Advisory Board, Sep-13-2006, updated Sep-15-2008 and Nov-13-2009
I am new to the neighborhood and I would like to help out, but I am unsure of how I can help or what needs our community has?
Please, contact any member of the Advisory Board for a listing of ways to help.
Answered by: Sherry Thomas, Advisory Board, Sep-16-2006
How do we get a replacement key for the pool?
Residents should contact our property management company. A replacement key will be provided after payment for the replacement is received.
Answered by: Advisory Board, Sep-13-2006, updated Sep-15-2008
I live in the Capitol. Where can I find a new mailbox and/or replacement parts like the ones we use in my area?
Mailboxes and replacement parts can be obtained through the manufacturer Fabco Mailboxes, Rome, GA, Jim Birdsong, 706-232-2642.
Answered by: Sherry Thomas, Advisory Board, July-22-2008
Is there a list of approved exterior paint colors for the neighborhood?
In short no. Home repainting with the original colors or very slight changes in shading of the original colors is permitted and does not require getting an ACC approval. However, changing the colors of a home does require ACC approval. An application with the selected color swabs and explanation of which color is used on what part of the home is required.
In general the scheme should be along the line of what is currently the general nature of and in keeping with the general color scheme of the subdivision and the existing home.
Answered by: Fredy Hand, ACC chairman, Apr-01-2008
I noticed a street light is out or intermittently blinking. Who can I call to get this fixed?
Street lights are maintained by the utility companies and not the HOA. If you live in the Capitol, you should contact Cobb EMC at 770-429-2100. To report the outage on the web, click the following link. If you live in the Senators Ridge section, you should call GreyStone Power at 770-942-6576. When you hear the recorded message, press '0' to speak to an operator. You will need to provide the nearest address to the light. The oper ator m ust identify the light location on a map for the repair work order to be issued. You can a lso report an outage or malfunctioning light by emailing . When reporting by email, once again, make sure you provide the address closest to the malfunctioning light, so that they can identify and repair the proper light.
Answered by: Advisory Board, Jan-04-2008
How can my e-mail address be added to the communication list?
Use this form to add your e-mail or send a message to all neighbors.
Answered by: Slava Slavik, Jul-26-2006
We have noticed "waste" in our yard from dog(s) in the neighborhood. Also, we have occasionally noticed dogs walking around in our yard. What can be done?
If you know who the owner of the dog is that left the deposit in your yard, please contact them directly to discuss the matter. Loose dogs in the neighborhood should be reported to the pets owner (if known) or Paulding County Animal Control should be contacted at 770-445-1511.
Answered by: Advisory Board, Sep-13-2006
I am interested in finding out if we have a bulletin board for posting messages to all neighbors.
We have an Email Communication List featuring e-mail addresses of all (subscribed) neighbors. Learn more about how to subscribe and how to send a message to all neighbors here. Since 2007 we have new on-line discussion forums at forum.senatorsridge.net accessible for all registered neighbors with homeowner's account.
Answered by: Slava Slavik, Jul-26-2006, updated Oct-28-2007
I have a home based business and I would like to advertise it on the website. How to proceed?
As a resident in good standing, you can post your ad to the Neighbors Do Section for free. Sign in to your homeowner's account and post your ad.
Answered by: Slava Slavik, Oct-28-2007
What type of fences are allowed?
Section 6.07 of the Senators Ridge Homeowners Association covenants contains the guidelines for fences. All fences must be approved in advance by the Architectural Control Committee. A form for submission of your fence project for approval is available in the 'Forms' section of this website.
Answered by: Advisory Board, Sep-13-2006
We are looking into relocating to your area and we have heard great things about Senator's Ridge. Is there a new phase of homes going in? Is there another website we should be looking at?
The latest and final phase of development at Senators Ridge is being constructed by Oakleigh Homes and Comstock Homes. All information regarding living in Senators Ridge may be obtained here, at our community website.
Answered by: Advisory Board, Sep-13-2006, updated Oct-28-2007, Sep-15-2008
We are new to the neighborhood and I was wondering if I could post an invitation to come and join a new bunco club at my house.
Use our Communication List to send a message like this to all neighbors. If your activity is going to be on a regular basis you can post it to the Activities Section of our website.
Answered by: Slava Slavik, Jul-26-2006
I am looking for referrals for handyman, painters, and landscapers.
Go to Services Section of our website. This page contains only recommended services by our neighbors. The companies cannot add themselves here. If you use a good local service company, which is not listed, post your recommendation for other neighbors. Also, visit Neighbors Do Section of our website.
Answered by: Slava Slavik, Jul-26-2006
How can I get a copy of the homeowner's directory?
Homeowner's directory is available to download as a PDF file from homeowner's account. The directory is not available to those who do not wish to participate in it.
Answered by: Slava Slavik, Oct-28-2007
What is the role of the management company?
Heritage Property Management Company performs the following vital services for us:
- Issues gate cards and pool keys.
- Co-coordinates with realtors to insure new homeowners have gate cards at closing.
- It is the responsibility of the realtors representing the builder to let the vice-president know two weeks in advance of closing.
- Contact person for the association’s attorney.
- Contacting DOT when needed for street/curb pavement repairs.
- Uses Senator’s Ridge Board approved repairs & contractual services.
- Creates monthly financial reports and forwards to the board.
- Meets with SR Board quarterly to review monthly financials.
- Reviews insurance annually with SR Board.
- Collection and administration of HOA dues including legal actions.
- Monthly inspections of the subdivision.
- Issuance of letters of violation.
- Maintenance of all HOA funds and administration of the budget including check disbursement.
- Administration of all subdivision contractors.
- Administration of Architectural Control Committee as outlined in our covenants.
- General assistance to neighbors.
- Handles all residents complaints/concerns forwarded from the web site.
- Files appropriate tax forms, keep copies of reports for audits, and pay the taxes.
- Coordinates with closing attorneys and/or builder to insure the HOA is paid the association/initiation fees.
- Research and company recommendations.
- Issuing amenities tags.
- Programming gates and call boxes.
- Administration of Heritage work crew for emergency repairs.
- Attends two yearly HOA community meetings.
- Keeps master copies of contracts, warranties and keys.
Answered by: Advisory Board, Sep-29-2005, updated Oct-28-2007, Jun-19-2008
We'd like to have more neighborhood social events
In 2008 two events are planned. Opening pool party on Memorial Day week-end and a Christmas party featuring a donation of Toys for Children in Paulding County, visit with Santa and hayrack caroling rides. The date for the Christmas event at the Clubhouse will be announced by community e-mail and signs at the gate entrances.
Answered by: Diana Burlison, Jun-19-2008
What is being done about residents who do not pay their annual HOA dues?
Fortunately, Senators Ridge has a relatively low non-payment rate. This is one area where our covenants do provide remedies. Heritage handles the collection and enforcement process for us. Remedies in this area include an initial referral to a collection agency. If the agency is unsuccessful in collecting the debt, the matter is referred to an attorney, who places a lien against the property. This means that the debt WILL ultimately be paid, however, it may not happen until the owner sells their property.
Answered by: Advisory Board, Sep-29-2005